Privacy Policy

Information you provide directly:

• Name, email address, and phone number when enrolling in a course or certification
• Learning goals and preferences submitted through enrollment forms
• Cryptocurrency transaction hashes submitted for payment verification
• Messages and inquiries submitted through contact forms

Information collected automatically:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 5)

We do not collect:

• Credit card numbers, bank account details, or traditional payment credentials
• Government-issued identification unless explicitly required and disclosed
• Sensitive personal data such as health, biometric, or racial/ethnic origin data

We use the information we collect to:

• Process and confirm your course or certification enrollment
• Verify cryptocurrency payment transactions on the blockchain
• Send enrollment confirmation, access credentials, and course materials by email
• Provide customer support and respond to your inquiries
• Send administrative notices, updates, and security alerts
• Improve our platform, content, and user experience through analytics
• Comply with applicable legal obligations
• Detect, prevent, and address fraud, abuse, or security incidents

We will not use your personal information for unsolicited marketing without your explicit consent. You may opt out of promotional communications at any time by replying "unsubscribe" to any email or contacting us at [email protected].

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist in operating our platform (email delivery, hosting, analytics) under strict confidentiality agreements
• Legal compliance: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to affected users
• Protection of rights: To protect the rights, property, or safety of creatAI.live, our users, or the public

All third-party service providers are contractually obligated to use your data solely for the purpose of providing services to us and to maintain appropriate security measures.

creatAI.live accepts payments exclusively in USDT (BEP-20) on the Binance Smart Chain. Please be aware of the following:

• Blockchain transactions are public and irreversible by nature. Transaction hashes you submit are verifiable on BSCScan by anyone
• We store your submitted transaction hash alongside your name and email solely for payment verification purposes
• We do not store or have access to your private keys, wallet seed phrases, or wallet passwords
• Cryptocurrency payments are non-refundable once verified, except as required by applicable law or at our sole discretion
• You are solely responsible for ensuring you send the correct amount to the correct wallet address on the correct network (BEP-20)
• We are not liable for funds sent to incorrect addresses or on incorrect networks

We use cookies and similar technologies to enhance your experience on our platform:

• Essential cookies: Required for authentication sessions and core platform functionality. Cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our site (e.g., pages visited, time on site). Used in aggregate, anonymised form.
• Preference cookies: Remember your settings and preferences for a better experience.

You can control cookies through your browser settings. Disabling essential cookies may impair platform functionality. We do not use cookies for cross-site advertising or sell cookie data to third parties.

We retain your personal information for as long as necessary to:

• Provide the services you have enrolled in
• Comply with our legal obligations (typically 5–7 years for financial records)
• Resolve disputes and enforce our agreements

Enrollment records are retained for the duration of your active enrollment plus 3 years. Payment records including transaction hashes are retained for 7 years for financial compliance purposes. You may request deletion of non-essential data at any time (see Section 7).

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing of your data for marketing purposes
• Withdrawal of consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. Note that certain data (e.g., blockchain transaction records) cannot be deleted as they exist on a public, immutable ledger outside our control.

We implement industry-standard technical and organisational measures to protect your personal information, including:

• Encrypted data transmission via HTTPS/TLS
• Hashed and salted password storage — we never store plaintext passwords
• Access controls limiting data access to authorised personnel only
• Regular security reviews of our platform and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

creatAI.live is not directed to individuals under the age of 16 years. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] and we will promptly delete such information from our records.

Our platform may contain links to third-party websites, tools, and resources (including AI tools listed in our directory). These third-party sites have their own privacy policies, and we have no responsibility or liability for their content, privacy practices, or activities. We encourage you to review the privacy policy of every site you visit. The inclusion of any link does not imply endorsement by creatAI.live.

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the Effective Date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website. Your continued use of creatAI.live after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: